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Banked Time

We encourage all clients to view us as a real and trusted partner for their business and not just another external provider

We encourage all clients to view us as a real and trusted partner for their business and not just another external provider. 

To support this, as a customer, you will be assigned a Lead Engineer who will assist you in formulating your IT plans to include procurement, systems integration and consultancy.

We believe we are in an ideal position to provide a complete ICT Support service to your organisation whilst our management reporting tools will keep you abreast of our performance.

Our management reporting will keep you abreast of our performance with target and actual times measured.

Our policy is to provide you with everything you should need in terms of IT.  The benefit for you is that you only have one number to call.  Your Account Manager will be able to provide assistance with:

  • Supply of computer hardware and software
  • Supply of telephony hardware and software
  • Supply of printer and multifunctional devices including copiers
  • Email, internet services, cabling and data communications
  • Disaster recovery planning, implementation and off site backup facilities

Banked Time is essentially an IT resource, which can be used to meet any IT related requirement you may have, which may not be included in any existing Support Agreement i.e. 

  • Onsite technical assistance to discuss the merits of a proposed implementation of new technology
  • Installation of new technology or even a new PC or peripheral device
  • Rectify a hardware/software fault, which is not already covered by your Support Agreement
  • Training on a particular product or any other related IT matter

Access from Anywhere

your remote desktop can be used from any device on any connection

Increased Data Security

wherever you’re working from, your data is secure

Future Proofing

no need to worry about hardware and software updates, we handle it all