03333 110 020
We encourage all clients to view us as a real and trusted partner for their business and not just another external provider.
To support this, as a customer, you will be assigned a Lead Engineer who will assist you in formulating your IT plans to include procurement, systems integration and consultancy.
We believe we are in an ideal position to provide a complete ICT Support service to your organisation whilst our management reporting tools will keep you abreast of our performance.
Our management reporting will keep you abreast of our performance with target and actual times measured.
Our policy is to provide you with everything you should need in terms of IT. The benefit for you is that you only have one number to call. Your Account Manager will be able to provide assistance with:
Banked Time is essentially an IT resource, which can be used to meet any IT related requirement you may have, which may not be included in any existing Support Agreement i.e.
your remote desktop can be used from any device on any connection
wherever you’re working from, your data is secure
no need to worry about hardware and software updates, we handle it all